5 Ways to Get People to Refer-A-Friend

It’s no secret, humans were born to be social creatures. We crave social connection as much as we did thousands of years ago when humans first starting roaming the earth. But… in order to become a part of the group, we need to know what to do in order to be respected by the group. Think about it like this… You feel like you should add an important snippet to a group conversation at work. Either your coworkers will love the idea or they will reject it – therefore embarrassing you in the long run. Is it worth the risk of ridicule to express your thoughts and ideas? Sometimes it is, sometimes… not so much.

This same dynamic rings true in referral marketing. Is it worth it for a customer to refer your company to one of their friends? Below are five ways you can get people to refer your business.

1. Be Unique & Reliable (even if you can’t be unique)

   Be unique. Do something that set’s you apart from the rest of the players within your industry. Even if you can’t provide a unique product, you can provide a unique customer experience. Set standards and abide by those standards and expectations each and every time you sell a product or talk to a customer. People are going to want to talk about outstanding experiences they have with companies.

2. Build and keep relationships with industry partners

   If you’re a wedding planner, you’ve probably needed a florist, a DJ, and even a caterer at some point. Build and keep those lasting relationships. These related businesses are in contact with your targeted audience on a daily basis and are a perfect resource for referrals.

3. Get out there. Get connected and be visible.

   Getting involved in the community is a great way to get referral business. Sponsoring a sports team or an event that helps homeless animals is a great way to get your company name out there and let people know you care about the community you do business in.

4. Refer to Get Referred

   Going back to #2 and those strong related business relationships. Refer those companies to other people and in return, they will refer business to you. But don’t just refer anyone. Make sure you are only referring other business that you know provide quality and honest work. You don’t want bad referrals to come back to bite you in the butt after all…

5. Don’t be afraid to ask. (But make sure to give something of value in return)

   A lot of the time, asking for what you want really works. Are you selling some kind of software that helps people to streamline their finances? Do you get a lot of questions about specific cases? Before answering, have your customers post a public review of your business in exchange for a little bit of “free” consulting advice.

There’s a lot more when it comes to getting referrals. We actually recommend reading a great article by Infusionsoft that talks a lot more about referrals and the psychology behind them.

But hey… before we go… Did you know that we offer a referral program here at STF? We offer $50 for every single friend (or foe) that signs up with any of our service programs. (*Also* Offering referral bonuses is just another great way to get people to “refer-a-friend” ;-p)