Our story

Amber Miller, CEO and Chief Delegation Diva

Infusionsoft Virtual AssistantI can remember being in the 3rd grade and playing “secretary” in the empty conference room at my mom’s office. I instantly fell in love with the concept of running the office and LOVED the office supplies. Who doesn’t love office supplies!

Between playing office or teaching a pretend class, my love for helping others continued to grow. After graduation, I took a position at a local CPA firm and after only a few months, stepped into their Marketing and Network Administrator role. Marketing AND technology – wow, now that was FUN!

I started Smart To Finish in 2004 after taking a “leap of Faith” and leaving my cushy corporate job. I knew I was being called to a higher purpose – to run my own business and provide top-notch online support to busy Coaches and Internet Entrepreneurs. I haven’t looked back since! My experience includes over 20 years of office management, executive assistance, network administration and marketing.

I have been a featured guest speaker on the Power of Delegating, the National Training Coordinator for Direct Pay (1ShoppingCart) and a Faculty Instructor for teaching Infusionsoft with Tina Forsyth and the OBM Training Academy.

Many ask, what sets Amber and her team apart from the rest? We can honestly say our honesty, loyalty and genuine interest in the success of your business! Just ask our clients!

You will find me soaking up the sun in Arizona with my Husband and 3 Kids. My weakness is any type of apple dessert and Starbucks Coffee. When not busy managing the delegation divas at Smart to Finish, I spend time hanging out with the family that includes a Mini Horse (Shooter), a Mini Donkey (Rocky), a Great Dane Dog (Brutus), a Doberman/Pitbull mix puppy (Daisy), Zora the Great Dane puppy and the Cat (Dorothy). Oh – and not to mention 10 Chickens who give plenty of fresh yummy eggs! You can learn 10 more things about Amber here!

Years in Business

Team Members

Happy Customers

Get to know us

MEET OUR TEAM

About the Management Staff at Smart to Finish …

Jennifer

Director of Divas | Infusionsoft Specialist | Business & Project Management

Jennifer lives in Chandler, AZ and has been there since 2004. Originally from SE South Dakota, and although loved the wide open spaces, she does not miss the weather.  She reconnected with and married her childhood sweetheart 18 years after losing touch and now are raising 6 kids together. Family is very important to her and she LOVES being a mom, but also has a passion for computers and helping people get organized.

Jennifer brings over 17 years of Team Management, Project management, Administrative Support, and Customer Service. She supports the team with Infusionsoft, 1SC, WordPress, and other systems in virtual business management. She strives on new challenges, learning new systems, meeting goals, and has been told Organization should be her middle name. You can learn 10 more things about Jennifer here.

Tina

Technology Manager | Web Senior Developer

Tina brings 14 years experience in programming to Smart to Finish, including WordPress, Drupal, Joomla, HTML/CSS, as well as custom programming. She also is known for her creative graphic ability, which extends beyond web graphics into print and large format. She also prides herself in server administration. She is always up for a challenge and conquers new skills consistently. Tina lives on 20 acres of land near Paola, Kansas – 15 minutes from her hometown and her extended family.

Tina with her husband Don, are raising their 4 boys ranging from age 17 to 8. She loves to spend her spare time with her children – watching them grow in their various activities. You can learn 10 more things about Tina here.

About the Virtual Full-Service Staff at Smart to Finish …

Lori

Support Specialist | Marketing and Client Support Specialist

Lori has over 20 years of experience in creating, managing, and executing marketing programs directly related to new account generation and lifecycle management for two of the U.S. largest financial companies.  In addition to her marketing background, Lori is Green Belt Certified in Six Sigma and brings extensive project management experience and has a proven track record developing national sales campaigns increasing customer participation and brand awareness.

Lori lives in Mesa, AZ with her wonderful husband of 27 years.  They have two beautiful “adult” children, who also live in Arizona.  (Oh, and we can’t forget the 2 dogs (boxers) and 2 cats (siamese).  She enjoys camping, boating, and pretty much anything related to sports and the outdoors.  Lori also enjoys cooking and hosting parties with friends and family, mainly to encourage a little friendly competition of any type of card or board games!! You can learn 10 more things about Lori here.

Janet

Support Specialist | Infusionsoft Specialist | Transcription Specialist

Janet moved to Arizona in June 2004, after being a lifelong resident of South Dakota, and she currently lives in Queen Creek, AZ. She loves Arizona weather (even in the summer! – it’s a “dry” heat after all :)and doesn’t miss the weather extremes in South Dakota. Janet enjoys music and playing piano, gardening, NFL Football (Go Cardinals!) and spending time with family. She considers herself extremely blessed to have been married to her best friend for 40+ years, and she has 2 daughters and 3 grandchildren.

Janet has 40+ years of experience in administrative and executive support, customer service support, bookkeeping, and office management. She thrives on paying attention to “the details” and values the importance of having a good work ethic, which she believes carries over into every area of life. She supports the team with ezine setup and maintenance, client care support, 1shoppingcart support, Infusionsoft support and WordPress support. You can learn 10 more things about Janet here.

Britney

Administrative Support | Billing Diva

Britney is originally from Vista, CA. Over the past decade, she has been able to live in various locations around the country to include Everett, WA, San Antonio, TX, Virginia Beach, VA and San Diego, CA. After 12 years of being a military spouse she has finally settled down in Mesa, AZ with her husband, Joshua and two children, Emma and Wyatt.

She brings 13 years of experience as a meticulous (sometimes bordering obsessive compulsive) administrative assistant and data entry specialist. Britney brings just another layer of organization, attention to detail and customer service to an already loaded team of professionals.

In her spare time she enjoys spending time with her family, exploring her new home in the “Valley of the Sun” and working on her tan floating in the Colorado River. You can learn 10 more things about Britney here.

Jennifer

Digital Marketing Strategist and Infusionsoft Certified Consultant

Jennifer has over 20 years of experience in marketing, sales, virtual training and team management. She holds a B.S. in Communications & Leadership from Duquesne University and is an Infusionsoft Certified Consultant.  Jennifer’s specialties include; Infusionsoft, online marketing, developing procedures and processes to streamline workflows and working with clients to create and implement strategies that will deliver exceptional business results.  Jennifer thrives on helping business owners discover the marketing technique that works best for their brand and brainstorming new and creative ways to spread that message.

Jennifer was born and raised in Pittsburgh, PA and now lives in Columbus, OH with her fiancé, her best friend Briscoe the rescue dog and her two rescue kitties.  In her free time Jennifer loves to travel (favorites include; Istanbul, Paris and a “secret” beach in North Carolina), cook, read and spend time with her extended family. You can learn 10 more things about Jennifer here.

Laura

Technical Support Specialist

Laura has nearly a decade of experience providing website support, project management, and email marketing for start-up companies and entrepreneurs. Laura has a passion for setting up processes that are efficient, creating websites that are user-friendly, and solving the problems that need to be solved (even better, anticipating those problems before they even arise!).

Laura lives in the beautiful mountains of Asheville, North Carolina with her husband, their dog, 2 cats and 4 chickens. Originally from Pennsylvania, Laura has a Master’s degree in Sociology from Indiana University of Pennsylvania and a Bachelor’s degree from East Stroudsburg University of Pennsylvania. After working for several years in the world of academia and research, Laura helped to develop the first multidisciplinary peer-reviewed surgical video journal. It was with this experience of bridging the gap between academia, healthcare, and technology that Laura further developed her strong project management skills and established many of the technical skills that she now uses regularly.

Following this, Laura continued (and still continues) developing her skills in front-end development and WordPress. Laura’s varied and unique background lends a unique perspective when it comes to creating websites that are effective and user-friendly. When she is not focused on creating or updating websites for clients, Laura loves to listen to live music, cook, and spend time outside – gardening, hiking, camping, and exploring western North Carolina.  You can learn 10 more things about Laura here.

Starratt

SEO Virtual Assistant and Business Support Specialist 

Starratt brings over 15 years of experience in the academic and e-learning industry as a project manager, editor, technology analyst, and content developer. When she left the corporate world 5 years ago to freelance, she started her own blog and quickly discovered her new passions: working with WordPress and social media planning. She supports the team with WordPress tasks and social media efforts.

In her spare time, Starratt loves spending time with her husband, two children (twins!), and their cat Obi in the great state of Ohio. She also loves to crochet, read, keep up with friends, and can sometimes be found binge watching shows on Netflix.  You can learn 10 more things about Starratt here.

Additional Support Services Provided By …

Skye

Marketing Support Specialist | Web Specialist | Social Media Specialist

Skye brings over 15 years of administrative and internet marketing experience to the team. She supports the  team with html and website management, ezine setup and maintenance, graphic and print design, 1shoppingcart support, Infusionsoft Support and WordPress support.

Skye lives in sunny Arizona and enjoys spending time with her husband and 2 children.  She loves to travel and enjoys anything that lets her be crafty and puts her creativity to work.

Robin

Graphics Design Specialist | Branding Diva

Robin brings over 10 years in graphics design. Her creative style is current with the latest trends and technology. She is not just a designer. Robin also has an extensive background in business communications. This foundation allows her to maintain a big picture goal for your project and effectively manage time and detailed project specs.

When Robin is not designing, she enjoys hanging out with her daughter and creating designs for her aromatherapy jewelry company.

Kind words

FROM OUR CUSTOMERS

I can confidently say that I trust that whatever I need on the backend of my business will be done.

Having worked with Amber and her team for about 8 years now, I can confidently say that I trust that whatever I need on the backend of my business will be done. Anything from launch email campaigns, creating website sales pages, autoresponders, graphics, editing radio show audios, managing FB group admin, wordpress website management, customer liaison, back up for webinars and probably so much more that I haven’t covered. Amber is always a calm force when things are chaotic, and a great support when creating plans and taking care of business! I’m truly appreciative of all she and her team do.

Louise Crooks

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I wish I had hired them in the first place.

When I came to Smart To Finish it was my second time speaking with them. I wish I had hired them in the first place. Instead I went with a solo virtual assistant who was charging just a bit lower. I lost tons of money and time with her. With Smart To Finish, my work is completed on time and the team reminds me if I forgot something. Wow. This team is exceptional in every way. I thank God everyday for their support in making my business a huge success. I’ve been online for a while and I can say that Smart to Finish is just what the doctor ordered!

Darlene Karpaski, MA

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Amber Miller is the absolutely the best assistant I have worked with in the last 20 years.

She cares about her client’s businesses, successes and lives as if they were her own. I know she is as committed to my business as I am and I can relax and let go.

It is rare that you can find someone who is as committed to your goals as you are – but that is Amber Miller. Her business experience, commitment to customer service, technological gifts and ability to focus on what is important are a rare combination.

Casey Truffo

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